Support

Frequently Asked Questions

Technology

Are glasses required for the experience?

No, MirraViz screens do not require glasses or any other type of wearable device.

Is this lenticular technology?

No, more than 2 people can experience Multiview simultaneously. And Multiview can display video in high definition.

Is this split screen or picture-in-picture?

No, the viewer can see the contents over the entire surface of the screen.

Is Multiview only available at a fixed location?

No, the viewer can move. But the view will need to move with the portable projector.

Is it 3D?

No, it is not 3D.

Setup

Is it difficult to install the screen, or does it require any special calibration?

The screens and projectors are easy to install. The screens can be hung like posters or TV on a wall, and the projectors can be set on a table top or mounted on the ceiling, just like a standard projector. The chair mount is for gamers who want a more immersive experience. The tabletop gives more flexibility as it allows the viewer to change location. No special calibration is required to setup projector.

How many individuals can view personal content on one screen at the same time?

Generally, Multiview screens are for smaller groups of people. The smallest 80” home screens can provide Multiview for up to 6 people. The number of viewers is typically constrained by how close people are willing to be to one another.

Does every viewer have their own personal projector?

Yes, every person who wants to experience Multiview will require their own projector. However, the screens can be configured for multi-person view, so the contents of one projector can be seen by a few people. This capability will be launched in Q4 2017.

How does the tabletop work?

Its easy to setup. Just place a tabletop projector on a coffee table or other similar table in front of each viewer. This configuration works for both home environment, or office meeting room.

Where should gaming chairs be positioned?

You should place gaming chairs in front of the screen, side by side but providing enough room for players to move around.

Screen Quality

How bright is an image?

When you are near the projector, you see a very bright HD image.

What is the screen resolution?

Multiview high technology screens are capable of handling higher than 4K resolution. The resolution is constrained by projection units.

What is the refresh rate for the screen?

It depends upon the projector. Current projection system supports 60 Hz.

Audio

What about the sound in Multiview screen setting?

The projectors have built in speakers. You can also use headphones or directional speakers, which are additional accessories.

What about Game chair audio capabilities?
  • The gaming chair has built-in speakers and you can also connect your headphones.
  • Two speakers and a subwoofer use AFM Technology for a total 2.1 sound immersion experience.
  • Additional vibration motors sync with the bass tones to enhance your full body experience.
  • Great for playing video games, listening to music, watching TV, reading, and relaxing.

Content

Can I use Airplay or Google Cast?

Yes, you can connect to the projector using Airplay and Google Cast.

What is the source for watching movies and other media?
  • You can watch any content that outputs in HDMI. You just need to connect an HDMI cable from your device to the MirraViz projector.
  • You can connect any of your favorite devices that outputs HDMI and enjoy watching your favorite services like Netflix, HBO, etc.

Projector

Does projector bulb need changing?

No, the projection units are LED rated for over 20,000 hours of use. So no changing bulbs.

Does it have Bluetooth?

Yes, projection units support Bluetooth.

Are there keystone adjustments?

Yes, vertical keystone can be adjusted.

What is projector resolution?

Current projectors ship in high resolution at 720p. The optics of Multiview is a complete new experience and is nearly indistinguishable from 1080p. Please contact us for immediate shipments of 1080p and 4K.

Can I use my own projectors?

No, we highly warm customers to avoid using standard projectors. Our high technology screens are extremely efficient, so standard projectors would be too bright. We also optimize the optics on the projectors to enhance visual quality.

Gaming Chair

I am very tall. Can I use this chair?

Yes, chairs are designed to accommodate a large range of heights.

Can small kids use this chair?

Yes, gaming chair projector arms can be adjusted to children’s height.

Does it have speakers?

Gaming chairs comes with speakers preinstalled. You can also attach headphones.

Support

What is the refund and warranty policy for the products?

Our refund policy is 30 days. And we warranty our product for 1 year for manufacture problems.

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